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Global Data Protection and Privacy Notice for Bizsol

This Privacy Policy explains how Bizsol, a CRM-based company and its affiliates (referred to as “Bizsol,” “We” or “Us”) collect, use, share and process personal data in connection with the use of Bizsol’s website, mobile apps and social media.

‘Personal data’ refers to information that identifies or can identify an individual, such as your name, contact details or data collected through interactions with us on our platforms.

We are committed to respecting privacy and complying with applicable laws. This policy outlines the personal data we collect, how it’s used and your rights regarding this data.

If you have any questions or concerns regarding the applicable standards or this Notice, please feel free to contact us.

1. The Types of Personal Information We Collect

We may require basic information that identifies you as an individual (“Personal Information”), such as your name, email address and phone number, in order to transact business with you, on behalf of the company you work for, as our customer. We will only use such Personal Information for the purposes of providing information you have requested, fulfilling business transactions or for other purposes set out in this Notice.

We may also collect Personal Information indirectly from third parties, such as our business partners or third-party providers of marketing lists.

We may collect the following types of information:

Personal details like your name and job title
Company or organization name
Contact information, including email address and phone number(s)
Demographic details, such as postal code, preferences and interests
Preferred language
Information related to customer surveys, promotions or offers
IT-related data, including IP addresses, log files and login credentials
Data necessary for processing business transactions on behalf of our customers

We do not collect sensitive data such as race, ethnicity, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data or health-related information.

2. Reasons for Processing Personal Information

2.a Business Transactions with Customers

We process personal data through Bizsol's global IT systems to manage customer accounts, orders, and business transactions, as well as to share information within Bizsol and with related entities.

2.b Legitimate Business Purposes

Personal information may also be used for legitimate business needs, such as enhancing operational efficiency, IT management and information security on a global scale.

2.c Compliance and Legal Obligations

We may process personal data when necessary to comply with legal requirements or protect the legal rights of Bizsol and its affiliates.

Managing Your Personal Information

You can request corrections, updates or deletions of your personal information by contacting us at solutions@bizsol.in. We will make reasonable efforts to accommodate your request. To verify your data, we may ask for identity confirmation.

Retention of Personal Information

We will retain your personal information only as long as necessary for business purposes or to meet legal obligations.

Data Security

We are committed to securing your personal information. We’ve implemented appropriate technical, physical and administrative safeguards to protect the data we collect and prevent unauthorized access or disclosure.

Any complaints will be thoroughly investigated and resolved as promptly as possible.

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